(Photo: Chad Williams / Creative Visual Design - www.creativevisualdesign.com)
30 years of Cotswold walking and as my wife might say…you haven’t got very far; you're still here!
Seriously though, I have been involved in the business since 2007 and 16 years later I am still as passionate about the area as ever. I always knew when we took over the business that we wanted to concentrate on this area alone, as it was so special in terms of the walking, history, food and attractions.
Since the end of Covid, running a service business has become more challenging with the number of accommodations decreasing as people retire and the rise of AirBnB/holiday lets, less food outlets and services in general as people switched away from hospitality to a more normal, regular lifestyle mix. I can’t blame them as we regularly see a turnover of staff throughout the establishments we deal with. One thing that remains constant is the drive to provide the best possible experience and our customer service to showcase the best the area has to offer.
We have made a few changes during the year. We have expanded our team in the office and moved to bigger premises so the former home office has been gratefully occupied by my wife and her creative talents; more on that next month. We are merging Hikes and Bikes with Cotswold Walks to simplify our product offering and maintaining the self-guided and guided cycling which we plan to expand on in the future. We are looking to offer new tours and guided options for next year so please keep up to date in the next edition of our newsletter.
This year has been extremely busy and an increase on 2022 and 2024 is looking the same. We are so grateful for the support shown to us by our existing customers and their generous feedback that provides so many referrals for future trips. All this is made possible by our amazing team here at Cotswold Walks, Adam and Barbara (now married), Jo in accounts and Julie who has recently joined us over the summer to help with the office administration.
So much of what we do for clients is customised and that can only be done when you have local knowledge and are actually based in the Cotswolds. I often come across clients from other walking companies and they are normally lost or complaining about their route notes as being out of date. We are able to update our route notes whenever needed and the use of our digital walking app, to allow clients to track their position as they walk, makes things even more walker friendly.
We have hosted many larger walking groups this year and this adds to the complexity of requests and possible solutions. We have had clients that have never left the USA before some coming to the Cotswolds which seems like a real adventure in its truest sense. We appreciate we only have one chance to get things right due to specialising in only one area of England but we are confident that added pressure is more than compensated for by the amount of positive feedback we get from clients. We have listed some of their testimonials below and hope you will join us in the future to see for yourself.
My main piece of advice would be to book early if you are intending on visiting the Cotswolds in 2024. The term is “Revenge Travel” to get back to being active after Covid robbed us not just of loved ones, but precious time as well. There are walks to suit all abilities and days off to pursue cultural highlights as well.
May I wish all those celebrating Thanksgiving in the coming days a joyful time spent with loved ones and wish everyone a peaceful and safe holiday season for the weeks ahead.
We have been lucky enough to discover the creative talents of
Chad Williams and Carey Wodehouse from the USA and they were keen to walk in the Cotswolds following on from previous adventures in the UK. They have kindly allowed us to share their self-guided walking experience by producing 7 humorous and inspiring videos to capture their time with us. We hope you enjoy and please let us have your feedback on the YouTube channel and feel free to subscribe as we will be releasing a new video each week starting from today to take you through the holiday season and into the New Year!
The Cotswolds through our clients' eyes
“We all thoroughly enjoyed the hike. My daughter and granddaughter both described it as "the trip of a lifetime" and I think the word we would all use to describe it would be "memorable". The places we stayed at, the events of each day, what we talked about, how many sheep we saw, will still be vivid memories years from now. A hiking vacation allows you to truly immerse yourself in the area and the slowness and meditative nature of each day allow you to truly see and take in the environment you are walking through. That along with the fact that we had plenty of time to have real conversations with each other made our hike a memorable holiday.” Elizabeth I., The Cotswold Way, August 2023
“The Cotswold way 10 day walk was absolutely amazing. We enjoyed every day, even with a couple of rainy ones! The division of daily walking lengths was very manageable and enabled us to take our time and enjoy the walk and still be at our destination in time to have a look around the destination villages. The scenery was spectacular and the terrain (hills) provided just enough of a challenge. People we met, both locals and fellow travellers, were friendly and welcoming. We did encounter some fellow travellers who had NOT booked with you and they were encountering problems with too much mileage each day (apparently unable to secure accommodations) and taxis not showing up ... so I told them...make sure you book with COTSWOLD WALKS the next time!” Lynda A., The Cotswold Way, September 2023
“Overall, the walking was more strenuous than we had anticipated, but we are really proud we finished it. I came to think of our two weeks as a combination of a walking meditation and couple’s therapy. To have the time to be together, to continue a conversation over hours - even days - without the usual interruptions; to take turns "lifting" each other when the going was challenging; to learn more about each other (even after being married for 35 years!), and also ourselves individually; to take on a physical challenge and see it through; to slow down enough to really get to know a place in all its beauty - all of this comes from a trip like this, and I really can't recommend it highly enough. I could go on and on - let me know if you want me to! But to sum up: thank you for a memorable trip that went smoothly and has filled our hearts for years to come.” Victoria C., The Cotswold Way, August 2023
“We had a wonderful experience. This is our 2nd year walking with Cotswold Walks and it certainly won't be the last.“ William H., Bath and Wiltshire, October 2023
“We loved our walk with your company. We wish we could use Cotswold Walks all over the world.” Sarah Kate H., Oxford to Bath, June 2023
Cotswold Walks