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Cotswold Walks Feedback Form

Feedback Form

We hope you had a wonderful time on your walking holiday, thank you very much again for choosing us.

We would love to hear your thoughts on how we did. Please tell us about the highlights of your tour, and - whilst we trust your tour was everything you hoped for - please let us know about anything that did not go as expected.

This form will only take approximately 5-10 minutes to complete, but your feedback will be invaluable to us.

Please also consider leaving us a review on our TripAdvisor, Facebook or Google My Business page, or tag us in your photos and videos on Instagram or YouTube:

Cotswold Walks Feedback Form

Name:

Tour name:

Tour start date: (day/month/year)

Where did you hear about us and what made you decide to choose Cotswold Walks?

How would you describe your tour? Please tell us about any memorable moments, such as your favourite section of the route, favourite restaurants, pubs, views, or anything that stood out for you!

Please let us know if there was anything that did not go as expected, we are keen to investigate any issues and improve for future tours.

Do you have any photos that you would be happy for us to share on our website and/or social media channels? If so, please click on "Upload Photo" below:

Communicating with Cotswold Walks was easy, my questions were answered in a timely manner.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

1. Please write any comments here:

I found the Cotswold Walks team friendly and approachable.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

2. Please write any comments here:

The pre-tour documents emailed to me contained useful and comprehensive information.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

3. Please write any comments here:

The choice of accommodations was wide enough to suit my requirements and budget.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

4. Please write any comments here:

My welcome pack arrived on time as promised. (Please leave blank if your welcome pack was waiting for you at your first night's accommodation.)

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

5. Please write any comments here:

My welcome pack provided all the information I needed to prepare for the tour.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

6. Please write any comments here:

The process of making payment for my tour was straightforward.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

7. Please write any comments here:

The General Information booklet/Guide book provided useful and comprehensive information about the local area.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

8. Please write any comments here:

The route notes and maps were easy to follow.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

9. Please write any comments here:

The level of difficulty of the walks was as expected.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

10. Please write any comments here:

My welcome letter provided useful and comprehensive information on the tour, I always felt confident and knew what to expect.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

11. Please write any comments here:

Cotswold Walks made me feel confident that I could contact them with any questions whilst on my walking tour.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

12. Please write any comments here:

Which tool did you find the most useful in terms of finding your way on footpaths?

I found the hosts at B&B's / the staff at hotels and inns welcoming, friendly, and helpful.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

13. Please write any comments here:

The accommodations were kept to a high standard of cleanliness.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

14. Please write any comments here:

The rooms were comfortable and had everything I needed to relax.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

15. Please write any comments here:

The rooms were quiet, I could get a good night's sleep.

Strongly Agree

Agree

Neutr

Disagree

Strongly Disagree

16. Please write any comments here:

Breakfasts were tasty and my dietary requirements (if applicable) were catered for.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

17. Please write any comments here:

Please leave the following statements blank if you did not have any taxi transfers organised by Cotswold Walks: Taxi drivers made me feel safe during my transfers.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

18. Please write any comments here:

The transfers were punctual, drivers arrived on time, as previously agreed.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

19. Please write any comments here:

Taxi drivers were friendly and approachable.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

20. Please write any comments here:

The taxis were kept to a high standard of cleanliness.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

21. Please write any comments here:

My luggage was always delivered as promised.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

22. Please write any comments here:

Thank you for taking the time to fill in our feedback form. Would you be happy for us to share your feedback as testimonial on our website and/or social media channels?

Thank you for completing our feedback form. We hope we can welcome you again to the Cotswolds sometime soon. Best wishes from us all at Cotswold Walks,

Andrew, Elizabeth, Adam, Barbara, Jo and Clover

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E: info@cotswoldwalks.com

UK: 01386 833 799

US/Canada: 1-323-544-5519

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